Feedback & Customer Experience Platform that helps you listen, understand and improve
Collect customer feedback across online and offline touchpoints, identify key problems, and improve customer experience step by step. With our ready-to-use templates, CX management has never been easier!
Free Basic plan with 14 days of full Standard access, no credit card required.
How will Data Responder help your business?
Meet Data Responder
Are you still managing without data-driven insights?
Let us guide you from planning to successful all-in-one implementation!
Data Forms
Build business through teamwork
Effortlessly stay informed with reliable daily, weekly or monthly performance updates through automatic email inquiries via data forms sent to your team. We will prevent delays and take care of data quality for you.
Designate the responsible people who will confirm their readiness to be reliable data providers.
Simply drag-and-drop to specify the data, information or files you want to receive.
Customize your data inquiry cycles and choose one of several available automation scenarios.
Datasets
Unleash the power of data collection
Drive future growth and success for your business by collecting all the important information in our built-in unified database, keep a long-term history of your performance and analyze its variability over time.
We treat every provided business data seriously and automate reminders, deadlines, confirmations and optional verification for you.
Take control of your data with easy export options at any time. Keep your information secure and accessible when you need it.
Our API enables easy and secure transfer of all data to other IT systems in real-time, allowing you for efficient external processing.
Dashboards
Keep a pulse on your business
Visualize your business metrics and gain total insights into your process performance with our smart dashboards. Track KPIs, identify trends, and make better data-driven decisions with ease.
Our dashboards with clear charts provide an intuitive way to manage your business, without requiring deep analytical knowledge.
Sharing dashboard results can effectively raise collaboration, motivation or data democratization within your organization.
Optionally, you can customize your own data visualizations using HTML and JavaScript to match the specific needs of your business.
Templates
Proven strategies always at hand
The built-in collection of templates enables an easy and quick start with our application, using ready-to-use configurations designed for a variety of real-life business scenarios.
Jump-start monitoring your business processes without the delay of building from scratch. Our templates are designed to save you time.
Each template is developed based on best practices, ensuring you are working with reliable and successful methodologies.
Modify and personalize each template to fit your specific needs, ensuring perfect alignment with your operational goals.
Reports
IN DEV
Navigate the future with AI analytics
Gain precise, useful insights and AI-powered recommendations to build an advantage over competitors and save time on repetitive tasks with our user-friendly artificial intelligence reporting engine.
Opt for our periodic automated reports and receive not just summaries of past performance but also predictive analytics.
Keep your focus only where it's needed, because our system will notify you itself if something is not going according to plan.
It's always worth listening to our AI Virtual Bussiness Advisor, who will show you a number of opportunities to improve your results.
To provide precise analyses and accurate recommendations for your business, we use the following solutions:
Pricing Plans
Choose a plan that works for you and start improving your business results.
Monthly
Yearly
By choosing your annual subscription, you'll save 20%!
Basic
Start collecting customer feedback at a single touchpoint
$/€
0
Net
Month
-
Basic CX / UX research
-
-
-
-
-
-
500 MB for data and files
-
1 form
-
-
-
-
-
Standard
Ongoing feedback measurement and experience analysis
$/€
49
Net
Month
-
Extended CX / UX research
-
Quality management
-
Customer journey mapping
-
-
-
-
1 GB for data and files
-
1 form
-
1 terminal
-
Scheduled AI processing
-
-
-
Pro
Advanced CX management for multiple touchpoints
$/€
124
Net
Month
-
Advanced CX / UX research
-
Quality management
-
Customer journey mapping
-
Continuous improvement
-
CX democratization
-
Visual management
-
5 GB for data and files
-
25 forms
-
25 terminals
-
Scheduled AI processing
-
Data API
-
-
Enterprise
CX management tailored to organizational needs
mail_outline
-
Advanced CX / UX research
-
Quality management
-
Customer journey mapping
-
Continuous improvement
-
CX democratization
-
Visual management
-
1 TB for data and files
-
250 forms
-
250 terminals
-
Continuous AI processing
-
Data API
-
Custom branding
-
Basic
Start collecting customer feedback at a single touchpoint
$/€
0
Net
Month
-
Basic CX / UX research
-
-
-
-
-
-
500 MB for data and files
-
1 form
-
-
-
-
-
Standard
Ongoing feedback measurement and experience analysis
$/€
39
Net
Month
-
Extended CX / UX research
-
Quality management
-
Customer journey mapping
-
-
-
-
1 GB for data and files
-
1 form
-
1 terminal
-
Scheduled AI processing
-
-
-
Pro
Advanced CX management for multiple touchpoints
$/€
99
Net
Month
-
Advanced CX / UX research
-
Quality management
-
Customer journey mapping
-
Continuous improvement
-
CX democratization
-
Visual management
-
5 GB for data and files
-
25 forms
-
25 terminals
-
Scheduled AI processing
-
Data API
-
-
Enterprise
CX management tailored to organizational needs
mail_outline
-
Advanced CX / UX research
-
Quality management
-
Customer journey mapping
-
Continuous improvement
-
CX democratization
-
Visual management
-
1 TB for data and files
-
250 forms
-
250 terminals
-
Continuous AI processing
-
Data API
-
Custom branding
-
Prices above are net amounts.
Not sure which plan is right for you? Try it for free.
Are you helping others? Special offer for non-profit organizations. Contact us.
Resources Hub
Achieve your business goals with our help, tips and experts' advice.
Quickstart
Start collecting feedback and measuring customer experience in just a few simple steps